message on answering machine: "There's no way I owe you for February. I mailed the check on March 9th. I don't know what you did with it but I'm only paying for March."
conversation between confused client and me
Me: "I have no record of having received that check. Has it cleared the bank?"
CC: "No...I've been checking online and it hasn't cleared yet. But I mailed it on March 9th...you should have it by now"
Me: "I obviously didn't receive it. Can you please reissue it?"
CC: "That will cost me $20. I will reissue it for $30 instead of $50"
Me: "No...you owe us $50 for services rendered in February. You will need to reissue for the full amount"
CC: "It's not my fault you didn't receive it. I mailed it on March 9th. I'll split the cost of the stop payment with you and reissue for $40"
(I'm pretty much dying at this point...seriously?)
Me: "Noooo.....I have no proof that you actually mailed me a check. If you have a receipt from the post office, I will split the cost with you. Otherwise, you will need to convince the post office to pay for the stop payment and you will need to mail me a check for $50"
CC: "THAT'S RIDICULOUS...I DON'T GET RECEIPTS FOR EVERY BILL I MAIL"
Me: "I understand, but you owe me $50 and I have no way of knowing that a check has been mailed and lost. Do you call the electric company if a check gets lost and ask them to credit you for the amount of the check?"
CC: "No...they are a big company and wouldn't do that....."
Me: "We're a small company and we won't do that either....I'll expect your check for $50 by the end of the week..Thank you"
love my life.....